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Contact Centre Alert

Contact Centre Experiencing Difficulties

Please be aware that a technical issue is keeping some callers from reaching our Contact Centre. While the fault is being addressed, please try calling again until you can connect, or feel free to email us at SThelp@service.tas.gov.au​. A number of transactions can also be completed right here online​​​.




Christmas Closures

Christmas Availability

All service centres and the contact centre will be closing for Christmas at 4pm on Tuesday, 24 December 2019.

The Hobart, Launceston, Devonport, Burnie and Glenorchy service centres and the Government Contact Centre will be open for their normal operating hours on Friday 27, Monday 30, and Tuesday 31 December.​ All other service centres will be closed between Christmas and New Year​​​.

Service Tasmania will re-open on Thursday 2 January 2020 (except Beaconsfield, which will open on Friday 3 January 2020).​

Remember you can always complete a number of transactions online!

​​Did you know...?

Some of our service centres act as Agents or Access Points for the Australian Government Department of Human Services. This means that at 13 of our locations you can connect with Centrelink, Medicare and other Australian government programs and services. See the full list of the Service Tasmania DHS Agents and Access Points here.