You can share some updates to your personal information with participating government services through the Tell Us Once service.
How to tell us
Tell Us Once (TUO) is part of myServiceTas. You choose who you want to share your updates with. When you make a change to your address, email or phone number in myServiceTas, we’ll check who you’ve chosen, then securely share your updates.
You can find your Tell Us Once preferences in My profile under My account when you log in to myServiceTas.
Here’s what you need to know:
- updates are shared with ‘All participating government services’ by default
- choose ‘Only specific government services’ if you want to share with just some government services
- if you’ve 'linked' a service, you won’t be able to disable updates for that service because sharing your contact information is a condition of linking.
Importantly, not all updates will be accepted by all participating government services. Some agencies have special rules about when contact details can be updated. While many participating government services will process updates immediately, some will take longer because they must manually check your information.
Who you can tell
| Service area | Participating government services | Why tell them |
|---|---|---|
| myServiceTas | Service Tasmania | Your details in myServiceTas are correct |
| Driver Licence and Vehicle Registration | Registration and Licensing Services | Receive driver licence and registration renewals, address change labels, and other correspondence. |
| Freshwater angling and whitebait licences | Inland Fisheries Service | Receive licence renewal and other correspondence. |
| Land and payroll tax | State Revenue Office | Update your address for land and payroll tax notices. |
| Boat licences, registration and moorings | Marine and Safety Tasmania | Update your address for boating registration, licensing, and mooring details. Update your email to ensure you receive notices, including newsletters. |
| Firearms licences | Firearms Services | Update your address to ensure licence correspondence reaches the licence holder. |
| Fines and infringement notices | Monetary Penalties Enforcement Service | Update the your residential address, postal address, mobile number, and email address with MPES. |
What can you update?
Each participating government service may accept different information updates. Use the accordions to find out more
✅ Inland Fisheries Service
✅ Land and Payroll Tax
✅ Marine and Safety Tasmania
✅ myServiceTas
✅ Registration and Licensing Service
✅ Firearms Services
✅ Monetary Penalties Enforcement Service
✅ Inland Fisheries Service
✅ Land and Payroll Tax
✅ Marine and Safety Tasmania
✅ myServiceTas
✅ Registration and Licensing Service
✅ Firearms Services
✅ Monetary Penalties Enforcement Service
✅ Inland Fisheries Service
✅ Land and Payroll Tax
✅ Marine and Safety Tasmania
✅ myServiceTas
✅ Registration and Licensing Service
✅ Firearms Services
✅ Monetary Penalties Enforcement Service
✅ Inland Fisheries Service
✅ Land and Payroll Tax
✅ myServiceTas
✅ Registration and Licensing Service
✅ Firearms Services
✅ Monetary Penalties Enforcement Service
Keep an eye out for future participating government services that may join the Tell Us Once program in the future.
Participating government services and your information
Each participating government service may process your information differently. To match your information with their systems, they may use your:
- name
- date of birth
- myServiceTas account
- phone number
- residential or postal address.
You may need to visit a service centre if your information cannot be matched by the participating government service. The participating government service may not tell you that your update was unsuccessful.
Government service not listed?
If you need to update your personal information for a government service not yet participating in TUO, you can contact them directly or visit a service centre for help. Here is a list of other popular government services you might need:
- Registration to Work With Vulnerable People
- Consumer, Building and Occupational Services
- Seniors Card
- National Cancer Screening Register, including cancer screening for bowel, cervical and, from July 2025, lung
- Libraries Tasmania
- Recreational Sea Fishing
- WorkSafe Tasmania
Where to get help
If you have difficulty updating your details through Tell Us Once, you can:
- click the Contact Us button if you're logged in to myServiceTas and send us a message
- email us at ask@service.tas.gov.au
- complete an online enquiry form, or
- call our support team on 1300 13 55 13 and select 'option 4' - phone lines are open 9:00am - 4:30pm weekdays.
- international callers can phone +613 6169 9017
How we use your information
We'll share your information with the participating government services you've chosen in your myServiceTas preferences. We won't use it for any other purpose unless it's permitted by law.