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Key info

  • The Tasmanian Government personal information card is a form of photo identification.
  • The card can be used by people of all ages to provide evidence of their identity and age. The card is valid for 5 years and costs $29.
  • If you are replacing your card due to the recent Optus data breach, you must show your Optus data breach communication or provide a Statutory Declaration that states your personal information was breached by the Optus data leak. There is no charge for this replacement.
  • The card will be sent to you within 15 working days of the application being lodged at a service centre.
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    About applying for, renewing or replacing a personal information card

    The Tasmanian Government personal information card is a form of photo ID containing your full name, date of birth and address.

    You can apply for a card, update details like you name or address, or replace a card by filling in the application form (PDF, 189KB) and following the instructions.

    When you update your address you will receive a label that you can stick over the old address on your existing card.

    How to apply, renew or replace

    What you need to apply, renew or replace

    When you visit the service centre you must:

    • complete an application form (PDF, 189KB) - the statutory declaration section must be signed in front of a Service Tasmania customer service officer.
    • provide proof of identity
    • have your photo taken
    • pay the fee.

    If you are under 18, your parent or guardian must visit the service centre with you to provide proof of their identity.

    Can I apply, renew or replace?

    There are no restrictions on who can apply for, renew or replace a personal information card.

    If you are under 18, you must visit a service centre with your parent or guardian.

    Proving your identity

    You must provide 3 documents from the following lists to support your application. All the documents must be:

    • current
    • the originals (not photocopies or certified copies)
    • in English or provided with an English translation from an accredited translator.

    You must have:

    • One document from category A and 2 documents from category B, or
    • Two documents from category A and one document from category B
    • If none of your documents show evidence of your current address, you will need to provide one document from category C.

    • Tasmanian personal identification card (can be expired up to 2 years)
    • Australian birth certificate (not commemorative or extract)
    • Australian citizenship certificate
    • Australian passport (can be expired up to 2 years)
    • Australian driver licence (can be expired up to 2 years)
    • Australian firearm licence
    • Australian Government issued ImmiCard (can be expired up to 2 years) or Department of Home Affairs issued travel documents, 
    • Overseas passport (can be expired up to 2 years if accompanied by a current Australian visa)
    • Interstate photo ID card (can be expired up to 2 years).

    • Medicare card
    • Bank or credit card with your signature
    • Student identity card photo issued by an Australian educational institution
    • Concession cards issued by Centrelink or Department of Veterans' Affairs
    • Working with Vulnerable People card
    • Marriage certificate, change of name or deed poll (to prove change of name) issued by Births, Deaths and Marriages
    • Visa Entitlement Verification Online (VEVO).

    You must provide one of the following documents which must be less than 6 months old:

    • Bank or financial institution statement
    • Council rates bill
    • Land tax valuation notice
    • Electricity, water, phone, or gas bill (with evidence of payment)
    • Lease or rent agreement
    • Australian Taxation Office assessment notice.

    How much it costs

    A new or replacement card costs $29.

    Fees and charges last updated 1 July, 2022.

    Payment options

    Service CentreCash IconCheque IconMoney Order IconDebit and EFTPOS IconVisa LogoMasterCard Logo

    More Information

    • Your card will be sent to you within 15 working days of the application being lodged at a service centre.
    • To update your address please visit a service centre with your personal information card. A sticker will then be sent to your postal address for you to attach to the card.