Key info
- The Tasmanian Government personal information card is a form of photo identification.
- The card can be used by people of all ages to provide evidence of their identity and age. The card is valid for 5 years and costs $29.70.
- Once approved, your card will be sent to you within 15 working days of the application being lodged at a service centre.
- If your personal information card has been compromised by identity theft, fraud or a cyberattack you may be able to have a new card issued.
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About applying for, renewing or replacing a personal information card
The Tasmanian Government personal information card is a form of photo ID containing your full name, date of birth and address.
You can apply for a card, update details like your name or address, or replace a card by filling in the application form (PDF, 217KB) and following the instructions.
When you update your address, you will receive a label that you can stick over the old address on your existing card.
When you apply for a personal information card, we use the Australian Government's Document Verification Service (DVS) to check that the information on your proof of identity matches the original record. You can find out more about the DVS online.
How to apply, renew or replace
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What you need to apply, renew or replace
- complete an application form (PDF, 217KB). You must sign the statutory declaration section in front of a Service Tasmania customer service consultant.
- provide proof of identity
- have your photo taken
- pay the fee.
If you are under 18, your parent or guardian must visit the service centre with you to provide proof of their identity.
Can I apply, renew or replace?
You must be a resident of Tasmania to renew or replace a personal information card.
If you are under 18, you must visit a service centre with your parent or guardian.
Proving your identity
There are two ways to prove your identity:
1. Your Tasmanian personal information card
You can show your personal information card, even if it expired up to 2 years ago.
2. Provide identity documents
If you don't have a Tasmanian personal information card you must show at least:
- 1 primary and 2 secondary documents, or
- 2 primary and 1 secondary documents.
If your primary and secondary documents don't include your address, you must provide another document with evidence of your current address. This document must be less than 6 months old.
All documents must be:
- current (unless otherwise specified)
- the originals (photocopies or certified copies will not be accepted)
- in English or provided with an English translation from a NAATI accredited translator.
- Tasmanian personal information card (can be expired up to 2 years)
- Australian full birth certificate (not commemorative or extract)
- Australian citizenship certificate or naturalisation document
- Australian passport (can be expired up to 2 years)
- Australian driver licence (can be expired up to 2 years, must be plastic card)
- ImmiCard issued by the Australian government (can be expired up to 2 years)
- Australian travel documents issued by the Department of Foreign Affairs and Trade, e.g. a current Certificate of Identity, Document of Identity, or Titre de Voyage
- Overseas passport.
- Medicare card
- Australian bank issued credit or debit card showing your name
- Student photo identity card issued by an Australian educational institution
- Proof of age card or photo identification issued from an Australian state or territory
- Concession cards issued by Services Australia
- Tasmanian Registration for Working with Vulnerable People card
- Australian Firearms licence with photo
- Australian Defence Force photo identity card, excluding civilians
- Tasmanian government employee photo identity card
- Australian visa grant notice or Visa Entitlement Verification Online (VEVO) when using an overseas passport as primary identity.
You must provide evidence of your current Tasmanian address. If your primary or secondary identity documents do not include your current address you must also provide one of the following documents.
- bank or financial institution statement
- utility bill, like an electricity, water, phone, or gas bill
- land tax valuation notice
- council rates notice
- lease or rent agreement
- Australian Taxation Office assessment notice.
If you have changed your name
Your primary and secondary document must show your full name, including all given and family names.
If you need to show proof of change of name you must provide one of the following documents:
- adoption paper issued by a court
- divorce papers issued by a court indicating the name being reverted
- change of name certificate or deed poll certificate issued by Births, Deaths and Marriages
- marriage certificate issued by Births Deaths and Marriages
- amended birth certificate that shows the full name change details and the dates, issued by Births, Deaths and Marriages.
How much it costs
A new or replacement card costs $29.70.
Fees and charges last updated 1 July 2024.
Payment options
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More Information
- Once approved, your card will be sent to you within 15 working days of the application being lodged at a service centre. If your card has not arrived within 20 working days, please visit a service centre to arrange a replacement.
- To update your address please visit a service centre with your personal information card. You will also need proof of your new address. A sticker will then be sent to your postal address for you to attach to the card.