Key info
- The Tasmanian Government personal information card is a form of photo identification.
- The card can be used by people of all ages to provide evidence of their identity and age. The card is valid for 5 years and costs $29.
- The card will be sent to you within 15 working days of the application being lodged at a service centre.
- If your details were compromised in the Latitude data breach, you can apply for a replacement card at a service centre with proof of identity documents. You must be able demonstrate that your details were disclosed as part of this breach or provide a Statutory Declaration (PDF, 114KB). There will be no charge for this replacement card.
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About applying for, renewing or replacing a personal information card
The Tasmanian Government personal information card is a form of photo ID containing your full name, date of birth and address.
You can apply for a card, update details like your name or address, or replace a card by filling in the application form (PDF, 189KB) and following the instructions.
When you update your address you will receive a label that you can stick over the old address on your existing card.
How to apply, renew or replace
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What you need to apply, renew or replace
If affected by the Latitude data breach
When you visit the service centre you must:
- complete an application form (PDF, 189KB) - the statutory declaration section must be signed in front of a Service Tasmania customer service officer.
- provide proof of identity and evidence that your card was disclosed as part of this breach. Evidence can include:
- Latitude data breach communication
- a ScamWatch report
- Police Report
- IDCare report
- letter from your Bank
- screenshots
- a signed Statutory Declaration (PDF, 114KB)
- have your photo taken.
If you are under 18, your parent or guardian must visit the service centre with you to provide proof of their identity.
In all other cases
- complete an application form (PDF, 189KB) - the statutory declaration section must be signed in front of a Service Tasmania customer service officer.
- provide proof of identity
- have your photo taken
- pay the fee.
If you are under 18, your parent or guardian must visit the service centre with you to provide proof of their identity.
Can I apply, renew or replace?
There are no restrictions on who can apply for, renew or replace a personal information card.
If you are under 18, you must visit a service centre with your parent or guardian.
Proving your identity
You must provide 3 documents from the following lists to support your application. All the documents must be:
- current
- the originals (not photocopies or certified copies)
- in English or provided with an English translation from an accredited translator.
You must have:
- One document from category A and 2 documents from category B, or
- Two documents from category A and one document from category B
- If none of your documents show evidence of your current address, you will need to provide one document from category C.
- Tasmanian personal identification card (can be expired up to 2 years)
- Australian birth certificate (not commemorative or extract)
- Australian citizenship certificate
- Australian passport (can be expired up to 2 years)
- Australian driver licence (can be expired up to 2 years)
- Australian firearm licence
- Australian Government issued ImmiCard (can be expired up to 2 years) or Department of Home Affairs issued travel documents,
- Overseas passport (can be expired up to 2 years if accompanied by a current Australian visa)
- Interstate photo ID card (can be expired up to 2 years).
- Medicare card
- Bank or credit card with your signature
- Student identity card photo issued by an Australian educational institution
- Concession cards issued by Centrelink or Department of Veterans' Affairs
- Working with Vulnerable People card
- Marriage certificate, change of name or deed poll (to prove change of name) issued by Births, Deaths and Marriages
- Visa Entitlement Verification Online (VEVO).
You must provide one of the following documents which must be less than 6 months old:
- Bank or financial institution statement
- Council rates bill
- Land tax valuation notice
- Electricity, water, phone, or gas bill (with evidence of payment)
- Lease or rent agreement
- Australian Taxation Office assessment notice.
How much it costs
A new or replacement card costs $29. The fee will be waived for those impacted by the Latitude data breach.
Fees and charges last updated 21 March, 2023.
Payment options
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More Information
- Your card will be sent to you within 15 working days of the application being lodged at a service centre.
- To update your address please visit a service centre with your personal information card. A sticker will then be sent to your postal address for you to attach to the card.