Key info
- The Tasmanian Government personal information card is a form of photo identification.
- The card can be used by people of all ages to provide evidence of their identity and age. The card is valid for 5 years and costs $29.
- The card will be sent to you within 15 working days of the application being lodged at a service centre.
- If your personal information card has been compromised by identity theft, fraud or a cyberattack you may be able to have a new card issued.
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About applying for, renewing or replacing a personal information card
The Tasmanian Government personal information card is a form of photo ID containing your full name, date of birth and address.
You can apply for a card, update details like your name or address, or replace a card by filling in the application form (PDF, 189KB) and following the instructions.
When you update your address, you will receive a label that you can stick over the old address on your existing card.
How to apply, renew or replace
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What you need to apply, renew or replace
- complete an application form (PDF, 189KB) - the statutory declaration section must be signed in front of a Service Tasmania customer service officer.
- provide proof of identity
- have your photo taken
- pay the fee.
If you are under 18, your parent or guardian must visit the service centre with you to provide proof of their identity.
Can I apply, renew or replace?
There are no restrictions on who can apply for, renew or replace a personal information card.
If you are under 18, you must visit a service centre with your parent or guardian.
Proving your identity
You must provide 3 documents from the following lists to support your application. All the documents must be:
- current
- the originals (not photocopies or certified copies)
- in English or provided with an English translation from an accredited translator.
You must have:
- One document from category A and 2 documents from category B, or
- Two documents from category A and one document from category B
- If none of your documents show evidence of your current address, you will need to provide one document from category C.
- Tasmanian personal identification card (can be expired up to 2 years)
- Australian birth certificate (not commemorative or extract)
- Australian citizenship certificate
- Australian passport (can be expired up to 2 years)
- Australian driver licence (can be expired up to 2 years)
- Australian firearm licence
- Australian Government issued ImmiCard (can be expired up to 2 years) or Department of Home Affairs issued travel documents,
- Overseas passport (can be expired up to 2 years if accompanied by a current Australian visa)
- Interstate photo ID card (can be expired up to 2 years).
- Medicare card
- Bank or credit card with your signature, issued by an Australian bank
- Student identity card photo issued by an Australian educational institution
- Concession cards issued by Centrelink or Department of Veterans' Affairs
- Working with Vulnerable People card
- Marriage certificate, change of name or deed poll (to prove change of name) issued by Births, Deaths and Marriages
- Visa Entitlement Verification Online (VEVO).
You must provide one of the following documents which must be less than 6 months old:
- Bank or financial institution statement
- Council rates bill
- Land tax valuation notice
- Electricity, water, phone, or gas bill (with evidence of payment)
- Lease or rent agreement
- Australian Taxation Office assessment notice.
If you have changed your address or name
If your name or address is incorrect on your licence or any documents you use to prove your identity, you must show proof of:
- your address, and/or
- change of name documents.
To show proof of change of address you must provide one of the following documents:
- Bank or financial institution statement
- Council rates bill
- Land tax valuation notice
- Electricity, water, phone, or gas bill (with evidence of payment)
- Lease or rent agreement
- Australian Taxation Office assessment notice.
To show proof of change of name you must provide one of the following documents:
- Change of Name Certificate issued by BDM
- Marriage Certificate issued by BDM (not a commemorative or issued by a celebrant/church)
- Amended Birth Certificate (with notations) issued by BDM
- Deed Poll issued prior to 01/02/2004
- Divorce papers Decree Nisi or Absolute issued by a court may also be acceptable providing they show the name being reverted to.
How much it costs
A new or replacement card costs $29.
Fees and charges last updated 1 July 2023.
Payment options
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More Information
- Your card will be sent to you within 15 working days of the application being lodged at a service centre. If your card has not arrived within 20 working days, please visit a service centre as soon as possible to arrange a replacement.
- To update your address please visit a service centre with your personal information card. A sticker will then be sent to your postal address for you to attach to the card.