Claim a rental bond

Key info

• An owner or agent should claim your bond within 3 days. You will receive a claim notification from MyBond and you can then approve or dispute the claim.
• You can apply to have your bond returned if the property owner or agent has not made a claim within those 3 working days. If the owner or agent does not dispute the claim, the bond will be automatically paid to you 14 days after you claimed it. 
• If the property owner or agent makes a claim the funds will not be released unless you approve it. If you do not approve the claim the matter will go to dispute.
• Once a claim is approved, or a dispute finalised, it may take 3 to 5 working days for the money to go into your bank account.