Apply for an embedded network electricity concession

The Tasmanian Government offers a range of electricity concessions to eligible residents with the aim of achieving a balance in the standard of living and access to essential services for all members of the Tasmanian community.

You may be eligible for one or more concession types, however a maximum of one payment per concession type will be made for each household, each year.

The program guidelines (PDF, 172KB) outline full eligibility criteria and information on each of the available concessions.

Full information on the discounts available can be found on the Concessions website.

To apply online you must have:

• an email address
• copies of documents that shows your identity, such as:
  
  • driver licence or personal information card (or another accepted document)
• an electricity bill from the last 6 months showing a metered electricity supply at your principal place of residence
• recent bank statement or account confirmation letter from your financial institution that shows your name, address and bank account details
• proof of concession eligibility (low-income rebate and medical cooling or heating concession only)
• a completed medical certification form signed by your medical practitioner (medical cooling or heating and life support concession only)
  • medical cooling or heating medical certification form (PDF, 162KB)
  • life support medical certification form (PDF, 156KB).

To apply at a service centre you must have:

Low income rebate

• a completed application form (PDF, 376KB)
• copies of documents that shows your identity, such as:
  
  • driver licence or personal information card (or another accepted document)
• an electricity bill from the last 6 months showing a metered electricity supply at your principal place of residence
• recent bank statement or account confirmation letter from your financial institution that shows your name, address and bank account details
• proof of concession eligibility

Medical cooling or heating concession

• a completed application form (PDF, 376B)
• a completed medical cooling or heating medical certification form (PDF, 162KB) signed by your medical practitioner
• copies of documents that shows your identity, such as:
  
  • driver licence or personal information card (or another accepted document)
• an electricity bill from the last 6 months showing a metered electricity supply at your principal place of residence
• recent bank statement or account confirmation letter from your financial institution that shows your name, address and bank account details
• proof of concession eligibility 

Life support concession

• a completed application form (PDF, 376KB)
• a completed life support medical certification form (PDF, 156KB) signed by your medical practitioner
• copies of documents that shows your identity, such as:
  
  • driver licence or personal information card (or another accepted document)
• an electricity bill from the last 6 months showing a metered electricity supply at your principal place of residence
• recent bank statement or account confirmation letter from your financial institution that shows your name, address and bank account details

Claims for concessions under this program are only available for your principal place of residence within an embedded network. Please refer to the program guidelines (PDF, 172KB) for full information.

General eligibility

To be eligible you must:

• be living in a residence connected to an electricity supply through an embedded network
• be named on the electricity bill issued by the embedded network provider, and
• not receive a concession rebate from an electricity retailer.

Low income rebate

In addition to the general eligibility above, you must:

• hold an eligible concession card:
  • low-income health care card issued by Services Australia (excluding Commonwealth Seniors Health Care Card)
  • pensioner concession card issued by Services Australia or Veterans' Affairs (DVA)
  • ImmiCard, or
  • Tasmanian Concession Card.

Medical cooling or heating concession

In addition to the general eligibility above, you must: 

• have a medical condition that requires cooling or heating to manage the condition, or
• live with another person, at their principal place of residence, who has a medical condition that requires cooling or heating to manage their condition, and
• hold an eligible concession card:
  • low-income health care card issued by Services Australia (excluding Commonwealth Seniors Health Care Card)
  • pensioner concession card issued by Services Australia or Veterans' Affairs (DVA)
• have a medical practitioner (that has treated you for a minimum of 3 months) complete the relevant section of the medical certification form (PDF, 162KB).

Life support concession

In addition to the general eligibility above, you must:

• require an approved home-based life support machine in your principal place of residence, or
• live with another person who requires an approved home-based life support machine in their principal place of residence, and
• have a medical practitioner (that has treated you for a minimum of 3 months) complete the relevant section of the medical certification form (PDF, 156KB).

For a list of eligible devices, visit the State Revenue Office website.

You are not eligible if you pay a fixed amount for your electricity through your rent.

You can provide your:

• Tasmanian driver licence, or
• Tasmanian Government personal information card.

If you don't have a driver licence or personal information card, you can provide one of the below:

• Australian Birth certificate (or extract)
• Passport
• Other Photo ID

There is no cost associated with this service.

There is no payment required for this service.