Apply for a replacement student bus pass for free travel

You can apply for a replacement if your bus pass has been:

• lost
• stolen
• damaged 
• is faulty, or
• you are changing to a new bus service operator.

You can email bus.passes@stategrowth.tas.gov.au if you need to update your personal details, like your:

• address
• phone number, or
• name.

What you need depends on what happened to your pass and where you apply:

To replace a lost, stolen or damaged bus pass online:

• complete the online application form, and
• pay the fee.

To replace a lost, stolen or damaged bus pass at a service centre:

• complete the application form, and
• pay the fee.

The service centre staff will print the application form for you during your visit.

To replace a faulty bus pass at a service centre:

• complete the application form, and
• hand in the faulty card.

The service centre staff will print the application form for you during your visit. 

You can apply for a replacement if you hold a current student pass for free travel.

You do not need to prove your identity.

Replacing a lost, stolen or damaged bus pass costs $11.

Faulty bus passes can be replaced free of charge, but you must hand the faulty card in at a service centre.

Fees and charges last updated 1 July, 2024.