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Key info

  • You must start the application process online and then complete it at one of our service centres.
  • You must register before you can volunteer or work with vulnerable children or adults.
  • If you are applying for NDIS worker screening, you must first apply for registration to work with vulnerable people with an NDIS endorsement.
  • Registration is valid for 5 years.
    Visit nowbutton_linkPlease visit Consumer, Building and Occupational Services to apply for registration to work with vulnerable peopleConsumer, Building and Occupational Services logo

    About applying for registration to work with vulnerable people

    You must register to volunteer for or work with vulnerable children and adults, including people with National Disability Insurance Scheme (NDIS) endorsement.

    Registration includes checking your background and whether you have a criminal record.

    How to apply

    What you need to apply

    1. The online part of the process

    There is a full list of the information you need at the start of the online application form.

    1. When you complete your application

    When you visit the service centre you must:

    • bring a copy of your online application receipt or the reference number and your identity documents with you
    • have your photo taken
    • pay the application fee (if you haven't already paid online)
    • accept the terms and conditions if someone has filled out the form on your behalf.

    If you are under 18, a parent or guardian must come with you to show their identification and consent to the terms and conditions.

    Can I apply?

    You must be 16 or over to apply.

    Proving your identity

    You do not need to prove your identity for processes that you can complete online.

    If visiting a service centre you must provide 4 documents from the following lists to support your application. All the documents must be current.

    If you bring copies of your original certificates they must be certified by a Commissioner for Declarations or a Justice of the Peace (JP).

    You must have:

    • One commencement of identity document
    • One primary use in community document
    • Two secondary use in community documents.

    • Full Australian birth certificate (not an extract or commemorative certificate) issued by Births, Deaths and Marriages
    • Australian passport
    • Australian visa current at the time of entry into Australia as a resident or tourist supported by current overseas passport. If you do not have evidence of your current visa, please contact the Australian Department of Home Affairs.
    • Australian Government issued ImmiCard showing your visa and/or migration status. If you don't have evidence of your current visa, please contact the Australian Department of Home Affairs.
    • Identity certificate issued by Department of Foreign Affairs and Trade to:
      • refugees and non-Australian citizens for entry into Australia
      • Australian citizens who have the nationality of a Commonwealth country for travel purposes
    • Australian citizenship or naturalisation certificate (including citizenship by descent).

    If you were born in Australia and do not have a commencement in the community document, please get a certificate from the Registry of Births, Deaths and Marriages in the state or territory where you were born.

    • Current Australian driver licence, learner permit or provisional licence issued with a signature and photo
    • Current overseas passport with a valid visa
    • Australian marriage certificate (church or celebrant-issued certificates are not accepted)
    • Current proof of age or photo identity card issued by an Australian Government agency with a signature and photo
    • Current firearms licence showing a signature and photo (minor or junior permits or licences not accepted)
    • A current student identification card (for persons under 18 years of age).

    • Medicare card
    • Australian security guard or crowd control licence
    • Department of Veteran Affairs or Centrelink pensioner concession card or other entitlement card issued by Australian Government (card or interim letter are suitable evidence - statements will not be accepted)
    • Consular photo identity card issued by the Department of Foreign Affairs and Trade
    • Photo identity card issued by the Australian Defence Force
    • Police force ID card issued to an officer
    • Student identity card with photo issued by educational institution - if no expiry date, will be accepted up to 2 years from issue date
    • Academic transcript from an Australian university up to 12 months from issue date
    • Council rates assessment notice issued within the last 12 months
    • Utility bill issued within the last 12 months showing your name and address
    • Bank account or credit card, with your name in full and your signature (if you use 2 cards they must be from different financial institutions)
    • Bank statement or letter issued within the last 12 months including your name in full, account number or account type and financial institution letterhead or branch stamp.

    All proof of identity documents must show your full name. If you have changed your name and the documents show your old name, you must also show one of these documents:

    • Change of name registration issued by Births, Deaths and Marriages, deed poll or overseas issuing authority
    • Marriage certificate issued by Births, Deaths and Marriages (or interstate/overseas registry office equivalent). Church or celebrant issued certificates are not accepted
    • Divorce papers issued by court, showing your original name
    • Guardianship order
    • Relationship certificate
    • Adoption papers issued by court.

    If you cannot get any of these documents, please contact Consumer, Building and Occupational Services for further information.

    How much it costs

    OccupationRegistration Fee

    Employment / volunteer

    $119

    Volunteer only

    $20.40

    Change of class (upgrade from volunteer to employment)

    $98.60

    Replacement card

    $42.50

    Fees are not refundable.

    Fees and charges last updated 1 July, 2022.

    Payment options

    OnlineVisa LogoMasterCard Logo
    Service CentreCash IconCheque IconMoney Order IconDebit and EFTPOS IconVisa LogoMasterCard Logo

    More Information

    • Your application won't be processed until you have:
      • completed the online application form,
      • paid the registration fee,
      • had your photo taken,
      • provided proof of identity, and
      • agreed to the terms and conditions.
    • Please allow up to 6 weeks to receive the outcome of your application.
    • You cannot apply for an NDIS endorsement if you do not have an NDIS employer.
    • To apply from interstate or overseas, please visit interstate and overseas applicants.

    Please visit Consumer, Building and Occupational Services for more information on applying for registration to work with vulnerable people.