Update details on a seniors card

You can update the personal contact details on your seniors card at any time. It is important to keep it up-to-date so that you don't miss any correspondence you may have opted to receive.

If you are changing your name you can also order a replacement seniors card with those new details.

Online

To update your address, phone number or email address online you must provide your:

• full name
• date of birth
• new address
• phone number.

Service Centre

To change your address, phone number, email address you must provide your:

• current seniors card, or
• proof of identity documents.

To change your name you must provide:

• your current seniors card
• a legal document (e.g., birth certificate or marriage certificate) which shows your new name.

Phone

To update your address, phone number or email address you must provide your:

• full name
• new address (if applicable) or confirm current address
• phone number.

To update details on a seniors card you must be the seniors card holder.

You must provide 3 original identity documents from the list below.

One of the documents must have your date of birth and one must prove your Tasmanian residential address.

• Australian Birth certificate (or extract)
• Australian Citizenship papers
• Passport
• Driver licence
• Firearms licence
• Medicare Card
• Credit card/debit card with your signature
• Department of Veterans Affairs Card or Centrelink Aged Pension Card
• Change of Name or Marriage Certificate (from Births, Deaths and Marriages) to prove any name change
• Recent bank statement or utility account with current residential address.

There is no cost associated with this service.

There is no payment required for this service.