We are ​open for business but please check our latest opening information​ before you visit, and consider whether you really need to come in. A number of services are available online, and if you are not sure please contact us on 1300 13 55 13 for more information.


What we are doing:

We have a number of measures in place to prioritise the health and safety of our customers in our service centres, including

·         more comprehensive and more frequent cleaning of our service centres, with a focus on high touch areas such as counters and door handles

·         floor markings to help you practice social distancing at our counters 

·         hand sanitiser dispensers being rolled out to all sites and being made available for both customers and staff use

·     asking customers who are unwell or in quarantine or self-isolation to not attend sites in-person​​

·         we will do our best to keep you updated with any changes or restrictions to State Government services.  For the​ latest information please visit  Government service closures .


What we want you to do:

·         please do NOT attend a service centre if you are have been confirmed with COVID-19; or are a close contact of a confirmed case; if you have been directed to quarantine or self-isolate; or if you have cold or flu-like symptoms.   We are screening customers and will ask you to leave if you  answer yes to these questions​.  If you need help with a government service call us on 1300 13 55 13 or Ask Us or look online at

·         cough or sneeze into a tissue or your elbow

·         practice social distancing and maintain a 1.5m distance, where possible, from other customers and staff

·         please be patient, kind and respectful to our staff and our other customers


Keeping you informed

​​Please be aware that there may be changes to individual service centre opening hours and availability.  Before you visit, check here​ for the latest information.​

It is important to keep updated with factual information about the Coronavirus from reputable sources and experts. You are encouraged to go to these sites for up to date information:

In addition a range of useful information and resources for business regarding the Coronavirus can also be found on the State Growth website

And remember for changes or closures of State Government services you can check here  Government service closures